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Care hubz | Youth Hubz

Privacy Policy

Who we are

Youth Hubz Ltd and Care Youth Hubz Ltd are legally linked organisations operating under shared governance and information management arrangements. For the purposes of UK GDPR, the companies act as joint Data Controllers in relation to personal information processed through this website and in connection with the services we provide.

This privacy notice applies to information collected via:

https://www.careyouthhubz.org

Both organisations are committed to handling personal information lawfully, securely and transparently in line with UK GDPR and the Data Protection Act 2018.

For any data protection queries, please contact:
info@youthhubz.org

or

info@carehubz.org

What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the information shown in the comment form, the visitor’s IP address, and browser user agent string to support spam detection.

An anonymised hash of your email address may be sent to the Gravatar service to check if you use it. Their privacy policy is available at: https://automattic.com/privacy/. After approval, your profile image (if applicable) may become visible alongside your comment.

Media Uploads

If you upload images to the website, you should avoid including embedded location data (EXIF GPS), as visitors may be able to download and extract this information.

Cookies

If you leave a comment, you may opt in to saving your name, email address and website in cookies for convenience. These cookies last for one year.

A temporary cookie is set on the login page to check whether your browser accepts cookies. It contains no personal data and is removed when you close your browser.

When you log in, cookies store login details and display preferences. Login cookies last two days; screen option cookies last one year. Selecting “Remember Me” keeps your login active for two weeks. Logging out removes login cookies.

If you edit or publish an article, a cookie storing the post ID is saved for one day. It contains no personal data.

Analytics and Behavioural Tracking

We use analytics tools to understand how visitors use our website and to improve performance and user experience.

Google Analytics

Collects information such as IP address, browser type, device details and usage patterns.
More information: https://policies.google.com/privacy

Microsoft Clarity and Microsoft Advertising

Collect behavioural metrics, heatmaps and session replay data using first- and third-party cookies. This helps us analyse usage, improve functionality, support security and inform advertising decisions.
More information: https://privacy.microsoft.com/

These providers may process data outside the UK or EEA. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are applied.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as though you have visited the external site directly. These websites may collect data, use cookies and monitor your interaction.

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Legal obligation – to meet safeguarding, regulatory or statutory duties

  • Public task – where processing supports the welfare and protection of young people

  • Legitimate interests – including website security, spam prevention, analytics and service improvement

  • Consent – where required for optional cookies or analytics

  • Contract – where managing registered user accounts (if applicable)

Young People’s Data (Website Use)

This website is not intended to knowingly collect personal data from children or young people. If you believe that a young person has submitted personal information via the website, please contact us so it can be reviewed and removed where appropriate.

This statement relates only to information collected through the website and does not affect how we lawfully process personal data in connection with the services we provide.

How long we keep your data

Comments and their metadata may be retained indefinitely to recognise and approve future comments automatically.

For registered users (if applicable), we store the personal information provided in their user profile. Users can view, edit or delete their personal information at any time (except their username). Administrators can also access and edit this information.

Analytics data is retained in accordance with the retention settings applied within Google Analytics and Microsoft Clarity.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data where applicable

  • Object to or restrict certain types of processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact:
info@youthhubz.org  or info@carehubz.org

You can contact the ICO at: https://ico.org.uk

 

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April Helliwell

Team Leader
After leaving school, I worked in the textile industry for over 20 years. To support and encourage my daughter to attend college I completed an access to higher education course, where I had the chance to volunteer at a homeless shelter as part of the curriculum.

My passion for helping others then led me to start working with young people, initially in a mother and baby unit. In 2003, I joined Calderdale Council as a casual residential worker, becoming a permanent staff member in 2007. I then moved to a short break unit for children with learning disabilities in 2011, where I stayed until 2015 before changing my career path to focus more on support than care.

For the next 8 years, I had the privilege of supporting 16-18 year old care leavers, and I was even promoted to manager in 2018. It was a very rewarding experience, but I was eager for a new challenge when the opportunity to become a team leader working with Unaccompanied Asylum-Seeking Children (UASC) became available. I'm really enjoying the new experiences and the chance to support these young people as they navigate the asylum process and work towards living independently developing skills for community safety and involvement, personal hygiene, and basis English.

Outside of work, I cherish my time with my children and grandchildren. It brings me great joy to be able to spend quality time with my loved ones.

Babita Mehta

24/7 Operational Manager
Babita has worked with children for over 20 years. She has worked in the Education sector in a safeguarding role, before transitioning into Safeguarding Lead with Youth Hubz Semi Independent Support where she has worked for the last 18months. She is currently completing Level 4 in Children, Young People and Families Practitioner and ensures she keeps up to date with her role by attending various Safeguarding Leadership courses with new legislation and guidance. Babita has been Safeguarding Lead since 2021. She supports the implementation of policies and procedures with safeguarding practices. She ensures staff are up to date with all the developments in child protection policy, research, practice and guidance. In 2023 Babita was promoted to Operational Manager for 24/7 support.